Shipping, Terms and Conditions

SHIPPING | RETURNS | CONTACT US | TERMS AND CONDITIONS


Shipping

Shipping, packing & handling throughout the Australian mainland including Tasmania is a weighted rate as detailed below for any quantity of product ordered. Please also note the special conditions as detailed below. All freight is trackable through Toll Ipec and Startrack Express.

All shipping listed includes packing, handling, insurance, freight cost and GST.

Orders up to 1kg - $14.30
Orders from 3 to 5kg - $19.80

A guide for clothing orders:  1 shirt may be $14.30 and 10 shirts may be $19.40.

Exact shipping rate will be calculated at checkout. You may discontinue your checkout experience once shipping has been calculated. However if you have any concerns please don't hesitate to contact us.

Please note that Tohatsu ships to all states in the Australian mainland including Tasmania (not OFFSHORE islands with Australian postcodes, such as Norfolk Island, Christmas Island etc.)

EXTRA FREIGHT CHARGES MAY ALSO BE APPLICABLE FOR AREAS OF NORTH QUEENSLAND, WESTERN AUSTRALIA AND ALSO TO IN LAND AREAS, OR ANY AUSTRALIAN  MAINLAND OR TASMANIAN AREA OR SUBURB WHERE FREIGHT CHARGES ARE HIGH. ALL TOHATSU CUSTOMERS WILL BE CALLED OR EMAILED  AND ADVISED OF ANY OTHER FREIGHT CHARGES BEFORE SHIPPING ORDERS TO THOSE AREAS.

For freight costs or any Export enquires email sales@tohatsu.com.au for further information on shipping costs to islands outside the Australian mainland which will incur extra shipping costs to be advised before shipping. 

For all online orders please allow up to 3-4 working days delivery within Australia, although most orders received will be despatched the same day, and generally be delivered within 2 or 3 working days. Allow extra delivery period for shipments to West Australia, Tasmania and Northern Territory, and some areas of North Queensland (5-7 working days )

All deliveries must be signed for unless advised when placing your on line order . Please provide a daytime/work delivery address where someone will be available to sign for goods or advise in the comments section if goods can be left if no one is able to sign for receipt of goods. 

Tohatsu Australia is not liable for any product damage or lost goods if deliveries are accepted without signature.
Maximum credit card purchase is $3500.00

All orders exceeding this amount can be paid by money order, cheque or direct deposit.


Return Policy

With Tohatsu's online shop, you can be assured of total customer service and satisfaction! We will happily exchange a faulty product or provide a credit note within 7 days of you receiving your order. 

Return freight  /handling costs are the customers responsibility, or at the discretion of Tohatsu Australia.

Please include the invoice you received with your order when exchanging goods.  All goods must be returned unused, in original new and undamaged packaging.

Our return policy does not waive your rights as a consumer under Australian law.


Contact Us

If you need to get in contact with us about your order:

Lakeside Marine (trading as Tohatsu Australia)
7 Doherty Close
Warnervale 2259
NSW Australia

Email: sales@lakesidemarine.com.au

Phone: 02 4392 6110


Terms and Conditions

This web site is provided by Lakeside Marine Pty Ltd (trading as Tohatsu Australia) and its affiliates . Your use of this web site and its contents and the ordering of products and services is subject to the following terms and conditions.

PLEASE READ THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS STATED BELOW, PLEASE LEAVE THIS SITE NOW.

Lakeside Marine Pty Ltd  reserves the right to update these terms and conditions from time-to-time. Notice of updates will be posted to this page. By accessing and using this Web Site, you agree to be bound by these terms and conditions and any such revisions and updates and you agree to periodically visit this page to determine the then current Terms and Conditions to which you are bound. 

Restrictions on Use of Content on this Web Site

The information, text, graphics, sounds and links (collectively “Content”) on the Web Site are provided by Lakeside Marine Pty Ltd  as a convenience to its customers and members of the general public for their use. While Lakeside Marine Pty Ltd  provides access to its Web Site and the Content thereon to anyone, Lakeside Marine Pty Ltd  retains all ownership and copyright on all text, graphic images and sounds. You may not: display, distribute, modify, perform, reproduce, re-post, sell or prepare derivative works based on, or otherwise use any Content in any way for any public or commercial purpose, or “mirror” or include this Content on another server without Lakeside Marine Pty Ltd  ‘s prior written permission. You may: download and print one copy of the Content for your own personal non-commercial use only. Lakeside Marine Pty Ltd  reserves all other rights. Violation of these terms and conditions shall result in the immediate termination of your right to use the Lakeside Marine Pty Ltd  ‘s Web Site and Content. Any previously downloaded or printed copies of Lakeside Marine Pty Ltd  ‘s Content must be immediately destroyed.

Intellectual Property Rights

You should assume that everything you see, read or hear on the Web Site is copyrighted. All Lakeside Marine Pty Ltd  products are protected by copyright and other intellectual property laws, and all intellectual property rights in the products belong to the Lakeside Marine Pty Ltd  or its licensor. You may not reproduce, publish, transmit, modify, create derivative works from, publicly display, or publicly perform any product in any manner without Lakeside Marine Pty Ltd  ‘s prior written consent.

Consumer Submissions

While Lakeside Marine Pty Ltd  desires to receive feedback from consumers, unless specifically requested by Lakeside Marine Pty Ltd  in writing, please do not send Lakeside Marine Pty Ltd  any creative or original concepts, ideas, materials or products, or confidential or proprietary information. Except as governed by our On-line Privacy Policy, any information or material, including any creative concepts, ideas, materials, data, comments, suggestions, or the like, you send to Lakeside Marine Pty Ltd  through this Web Site or otherwise, will be deemed not to be confidential or proprietary. By transmitting communications to Lakeside Marine Pty Ltd  , you thereby automatically grant Lakeside Marine Pty Ltd  a royalty-free, perpetual, irrevocable non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, sell, sublicense and display such communication(s) alone, or as a part of other works in any form or technology, now known or hereafter developed, and Lakeside Marine Pty Ltd  is free to use same for any purpose.

Limitation of Liability

IN NO EVENT WILL Lakeside Marine Pty Ltd  , ITS SUPPLIERS OR OTHERS INVOLVED IN THE CREATION OR DELIVERY OF THE WEB SITE OR CONTENTS, BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, COVER OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS WEB SITE, FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, COMPUTER VIRUS, OR NETWORK OR INTERNET FAILURE, OR INCLUDING WITHOUT LIMITATION, DAMAGES OR COSTS RELATING TO THE LOSS OF PROFITS, BUSINESS, GOODWILL, OR DATA; EVEN IF Lakeside Marine Pty Ltd  EMPLOYEE, AGENT OR REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Disclaimer

THE CONTENT PROVIDED ON THIS WEB SITE IS PROVIDED “AS IS” AND Lakeside Marine Pty Ltd  MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, AS TO ITS USE, AVAILABILITY, ACCURACY OR PERFORMANCE. AS A USER, YOU ASSUME ALL RISKS AND RESPONSIBILITIES FOR ITS USE OR NON-USE AND Lakeside Marine Pty Ltd  MAKES NO REPRESENTATION THAT THE CONTENT APPEARING ON OR DOWNLOADED FROM THIS WEBSITE IS COMPATIBLE WITH YOUR COMPUTER OR FREE FROM ERROR OR VIRUSES. NO Shelving Shop EMPLOYEE, AGENT OR REPRESENTATIVE IS AUTHORIZED TO MODIFY OR AMEND THIS WARRANTY. Lakeside Marine Pty Ltd  DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS WEB SITE AND THE CONTENT THEREIN. Lakeside Marine Pty Ltd  MAY REVISE OR DELETE THE CONTENT, IN WHOLE OR IN PART, AT ANY TIME WITHOUT NOTICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

Links

Lakeside Marine Pty Ltd ’s Web Site may contain “links” to non-Lakeside Marine Pty Ltd  sites and it is possible that non-Lakeside Marine Pty Ltd  sites also link to Lakeside Marine Pty Ltd  web sites. Lakeside Marine Pty Ltd  is not responsible for the content or policies practiced by non-Lakeside Marine Pty Ltd  web sites. The appearance of any link to other sites does not constitute or imply any approval or endorsement by Lakeside Marine Pty Ltd  of the other sites. Your following any such links to other web sites is at your own risk.

Termination

You agree that Lakeside Marine Pty Ltd  may terminate your use of the Web Site if Lakeside Marine Pty Ltd  reasonably believes that you have violated or acted inconsistently with the letter or spirit of this Agreement, or violated the rights of Lakeside Marine Pty Ltd  or any third party, or for any reason with or without notice to you.

Trademarks

The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on this Web Site are the registered and/or unregistered trademarks of Lakeside Marine Pty Ltd  Holdings Limited, its affiliates and others. Nothing contained on the Web Site or in this Agreement serves to grant to you, by implication, or otherwise, any license or right to use any Trademark displayed on this Web Site without the written permission of Lakeside Marine Pty Ltd  or such third party that may own the displayed Trademark.

Availability of Products and Services

The products and delivery services offered by this Web Site may not be available in all countries or locations. The information provided on this Web Site does not imply or warrant that any particular product or service is available to you at your present location or at a future location to which you may relocate. You should inquire with Lakeside Marine Pty Ltd  as to the availability of products and/or services in your particular location.Lakeside Marine Pty Ltd  reserves the right to add or delete products without notice.

Should you have any questions concerning this Agreement, or if you desire to contact Lakeside Marine Pty Ltd  for any reason, please see our contact details above.